CASE STUDIES

Case Studies

Case Studies in InfoGeographic's GIS Practice

Professional Services Case Studies

Muskegon County GIS, Michigan - GIS Design and Implementation Project 

Project Description
Muskegon County has committed to implementing an Enterprise level GIS. In the first stages, GIS operations in the Equalization Department had its property maps digitized into a series of jurisdiction-based AutoCAD drawings over a series of years and by different contractors. The County recognized the need to migrate this CADD information into a fully functional and modern GIS, and build core GIS capabilities.
InfoGeographics was contracted to assist in this transfer of property mapping data and to support general GIS enterprise efforts. This has entailed many tasks and training efforts with Muskegon County GIS staff throughout the evolution of this highly capable and useful system. In addition, MCGIS has successfully adopted Geocortex Essentials as its web mapping platform and IGI has supported the implementation and build out of many useful sites.

Project Responsibilities

InfoGeographics is following a structured methodology to accomplish the project goals. These entail the following steps and methods:

Property Mapping Database Design & Migration
  • AutoCAD Mapping Guide developed conversion methods and procedures
  • Geodatabase Parcel Design developed and delivered using Federal Standards and the ArcGIS Land Parcel Data Model as a template
  • Full County converted as a collaborative effort with MCGIS staff
Training Support
Extensive training has been conducted on a variety of subjects including conversion, enterprise geodatabase, web mapping administration, Geocortex Essentials, and more.

GIS Strategic Planning
  • Extensive survey and interview efforts were carried out to gather information necessary to plan for the future of the GIS program
  • A GIS Strategic Plan was delivered and is being used in an ongoing fashion to help guide the GIS program
GIS Enterprise Implementation
  • System and architecture planning served as a basis for core Enterprise GIS implementation. ArcGIS Server-based enterprise and application infrastructure has been implemented with IGI assistance
  • ArcGIS Server/ArcSDE enterprise geodatabase is fully operational and being regularly maintained
  • ArcGIS Server and Geocortex Essentials web mapping sites serving internal County, External agencies, and the general public with different levels of security
  • InfoGeographics GeoConnector and Address Quality Extension software products are used for core operations
Contact:
Thomas Van Bruggen, GIS Coordinator
Muskegon County Mapping and GIS
Tel: 231-724-6810

General Motors Company - GIS/GPS Support and GIS Strategic Planning 

Project Description
General Motors Company (GM) Global Facilities Division (GFD) began a program a number of years ago to acquire GPS locations of facilities and utility appurtenances at a number of different sites. These included building, tanks, roads, etc., and utility systems such as water, sanitary, storm water, electric, gas, steam, etc. Deemed successful, this method of collecting site information was directed to be used at other facilities. Because of the advancement of GIS and GPS technology, and issues with some of the existing custom developed scripting, it was determined that an outside GIS consultant could be of assistance to support the program. There was also a desire to investigate the use of GIS for other GFD systems, specifically the in-facilities databases and applications.
InfoGeographics was contracted by GM and through CFI (one of GM's key facility management consultants), to support and assist the GIS / GPS efforts in production, solve many of the technical issues encountered, while moving to current Esri supported technology and databases, and to strategically plan for possible, more widespread GIS use. Subsequently, we have helped GM establish a standardized GIS facilities database and a documented process to QC and integrate new and updated information into the GIS. Also, a proof of concept project was completed to allow engineering staff office and field access to the facilities GIS via browser based and tablet technology.  

Project Responsibilities
InfoGeographics has assisted GM Global Facilities Division in a variety of ways, using a structured methodology to accomplish the project goals. The following are some of these efforts.

GPS Facilities Support
InfoGeographics has assisted GM staff acquire GPS/GIS devices and software, modernize the databases used into robust geodatabase format, solve scripting issues, train staff on the latest GIS / GPS software, and generally, support the acquisition of facilities data at multiple sites.

Facilities Website Support
  • IGI has provided ad hoc development and production support to CFI technical staff to troubleshoot and resolve Internet Mapping Services (IMS) issues with the GM web system they maintain
  • Proof of concept browser and tablet based web access to site facilities and the ability to create and manage environmental incident points in the field and office settings
GIS Planning
InfoGeographics has performed studies to investigate and recommend directions and alternatives to make more widespread and effective use of GIS infrastructure that has been built at GM's Worldwide Facilities Group.

City of Livonia, Michigan - GIS Program Support 

Project Description
The City of Livonia, Michigan has been dedicated to building a well designed and capable Enterprise GIS Program for many years. Supporting and growing a system like this entails building and maintaining accurate and useful information and keep up with technology as it changes and evolves.

InfoGeographics has worked for many years to help accomplish these GIS Program goals and keep the City of Livonia at the highest possible state of technology and data for all users and constituents of the program.  

Project Responsibilities
InfoGeographics has helped the City of Livonia in many efforts to accomplish GIS Program goals. Some of these are as follows:

GIS Enterprise Implementation
  • System and architecture planning served as a basis for core Enterprise GIS implementation. ArcGIS Server-based enterprise and application infrastructure has been implemented with InfoGeographics assistance
  • ArcGIS Server / ArcSDE enterprise geodatabase is fully operational and being regularly maintained
  • ArcGIS Server and customized web mapping sites serving internal departments and the general public with different levels of security
  • InfoGeographics GeoConnector software product is used for core operations
Geodatabase Design and Migration
  • Utilities information kept in AutoCAD and other database formats were converted using advanced methods and procedures
  • The ArcSDE-based Enterprise Geodatabase is kept up-to-date and refined along with major version changes by Esri
GIS Applications
  • An ArcMap-based application to track and report on Illicit Discharge locations and data was rebuilt and improved
  • Internal and external/public web mapping sites have been developed and supported for a variety of purposes and audiences
Training and Support
  • Extensive training has been conducted on a variety of subjects including conversion, enterprise geodatabase editing and administration, web mapping administration, and much more
  • Ongoing support for City GIS staff is performed in a responsive and timely manner to keep operations and applications that are depended upon running smoothly
Contact:
Daniel Putman, Information Systems Director 
City of Livonia IT / GIS
Tel: 734-466-2360

Spatial Data Solutions Case Studies

SEMCOG GIS, Michigan - Enterprise GIS Database and Support 

Project Description

The Southeast Michigan Council of Governments (SEMCOG) provides many services for government organizations in its seven-county region, which includes the Detroit metropolitan area. Some of the most important services are related to GIS, and SEMCOG has committed to implementing Enterprise level GIS to support these activities. The GIS data was traditionally stored and maintained in separate coverage and shapefile based models and SEMCOG recognized the need to migrate this valuable information into a fully functional and modern Enterprise GIS database management system and to enhance some of its core GIS applications.
InfoGeographics was contracted to assist in design and implementation of the central GIS Enterprise database system and also to modernize and enhance an existing application for automated map production.

Project Responsibilities

InfoGeographics has followed a structured methodology to accomplish the various project goals. These entail the following steps and methods:

GIS Enterprise Implementation
  • System and architecture planning served as a basis for core Enterprise GIS implementation. ArcGIS Server/ArcSDE based enterprise database infrastructure has been implemented with IGI assistance
  • A full-fledged Geodatabase Design was developed and delivered that encompasses extensive data over the entire seven-county region
  • Coordinated assistance loading and verifying the existing data into the Enterprise GIS repository was provided

Training Support
Extensive training has been conducted by us at many different levels to support the central Enterprise GIS system. This training facilitates administration and maintenance of the system and geodatabase.

GIS and Applications Support
  • We assisted SEMCOG with enhancements to an existing ArcMap enabled Map Tool that streamlines the production of consistent, cartographically pleasing map layouts. This upgrade was carried out using VB / ArcObjects with a User Guide also being developed and delivered
  • We continue to support SEMCOG's GIS program on an as-needed basis
Contact
Ann Burns, GIS Coordinator
SEMCOG
Tel: 313-324-3408

Alpena Power Company, Michigan - GIS Electric System Geodatabase Conversion and Support 

Project Description

For many years, Alpena Power Company (APC) maintained electric system mapping in hand-drawn mylar format. To conserve and maintain the mapping more efficiently and move towards a more robust and central information system within APC, the company committed to realizing the advantages of GIS for their operations. They looked towards Esri's geodatabase and the ArcGIS software suite for the mapping and analysis portion of their enterprise system.
InfoGeographics was contracted to design and transform the existing electric system analog maps as well as provide training and look at short and long-term applications of the system.

Project Responsibilities
InfoGeographics followed a structured methodology to accomplish the project goals. These entail the following steps and methods:

Geodatabase Design
  • Utilized UML-based geodatabase design using Visio Enterprise
  • Ensured compatibility with the ArcGIS Electric Utility Geodatabase Model, easy maintenance of the system, and the desired network routing components and connections to other database systems
Conversion of the Existing Mylar Maps
  • All mylar maps were converted into the robust Geodatabase design
  • Extensive quality control and testing techniques were applied to the conversion effort
Training and Miscellaneous Support
Training of APC staff to maintain and improve the Electric System Geodatabase and GIS mapping repository.

GIS Applications 
  • A simple and easy to use Work Order System was developed and delivered to APC that leverages the Electric Geodatabase and is used daily by APC staff and field crews
  • Investigated and identified short and long-term GIS Applications
GIS Data Conversion to Milsoft via MultiSpeak
Developed translation and quality control scripts and procedures to iteratively translate the geodatabase system elements and data into Milsoft electric system analysis software via the MultiSpeak format.

Contact
Gary Graham, P.E.
Alpena Power Company
Tel: 989-358-4951

Roscommon County, Michigan - GIS Program Support 

Project Description
Roscommon County, Michigan has committed to implementing a GIS Program and system useful to many departments and the general public. Initially, there was a need to take stock of existing hardware, software, staffing, and operations throughout the County government and craft a plan to move forward in effective ways. This advance planning would then lead to specific efforts to move the program forward. 
InfoGeographics was contracted to assist in the initial study, reporting, and planning efforts. Subsequent to this successful planning and program guidance, IGI has helped in a long-term fashion to move forward with all of the major recommendations and new opportunities that have arisen. IGI continues to assist in active support of this useful GIS program.  

Project Responsibilities
InfoGeographics follows a structured methodology to accomplish project goals. Some specific descriptions of these steps and methods are:

GIS Planning
  • Extensive interview and research efforts were carried out to gather information necessary to plan for the future of the GIS program
  • A GIS Report was delivered and is being used in an ongoing fashion to help guide the GIS program
Geodatabase Design and Implementation
  • Basic system requirements for software and hardware were put in place
  • A comprehensive Geodatabase Design was developed and existing data migrated into it with extensive quality control. This included property mapping, addressed street centerlines, and many ancillary and base mapping layers
  • Extensive refinement of the addressed street centerlines and Master Street Address Guide (MSAG) data was accomplished through a State of Michigan E911 grant program in a time and cost-effective manner
  • Transitioning to the Esri Parcel Fabric is being supported through design and training assistance for County staff to perform these valuable updates to this modern format efficiently
Training Support
  • Extensive training has been conducted on a variety of subjects in the User, Maintenance, and Administration categories to allow Roscommon County staff to maintain and grow the GIS themselves
  • Additional training is being performed with E911-Central Dispatch to keep that system current with the latest GIS data maintained through GIS program operations
Contact
Phillip Bendily, MIS Director
Roscommon County IT/GIS
Tel: 989-275-7648

Custom Application Solutions Case Studies

McDonalds Corporation - Ongoing Enterprise GIS Support 

Project Description

McDonald's Corporation uses its GIS applications to evaluate existing and potential restaurant sites throughout the United States. Sophisticated market analysis models (taking into account a plethora of data criteria) are used for evaluation. GIS-based site evaluation is now part of McDonald's business process and a required step for final site selection or modification.
Modeling and site information applications are served to internal clients across the nation via custom, corporate-specific, web-based applications developed and maintained by IGI. McDonald's has received special recognition from ESRI regarding these applications. InfoGeographics has worked closely with McDonald's as their GIS Consultant since the year 2001.

Project Responsibilities
In support of its centralized GIS database and applications, InfoGeographics provides the following services to McDonald's. These applications and data resources are highly proprietary in nature, hence the generalities listed here.

Database
  • Server setup
  • Sizing
  • Tuning
  • Data loading
  • Data processing
  • Backup and recovery

Coordination with data providers ArcSDE and IMS maintenance and modernization
Application:
  • Specification
  • Development
  • Benchmarking and testing
  • Deployment
  • Maintenance

Regional Municipality of York, Canada - Geocortex/ArcGIS Web Mapping Support 

Project Description
The Regional Municipality of York, Ontario, Canada (York Region) has built an extensive and world-class GIS program serving a multitude of governmental operations over the course of many years. The GIS and web mapping operations have been built on the ArcGIS platform with use of the Latitude Geographics / Geocortex third-party management software.

York Region contracted with InfoGeographics to provide web mapping application development support using ArcGIS for Server and Geocortex Essentials. This development support encompasses a wide range of server and client technologies and functional goals.

Project Responsibilities
InfoGeographics uses in-depth knowledge of the web mapping platforms and follows structured and modern methodology to accomplish the project goals. Some of the work tasks assigned by the York Region are as follows:

Property Viewer Reports Upgrade
Build and make necessary upgrades to the reports produced by the Property Viewer. 
Source Water Protection Viewer Upgrades
Helped perform tasks to upgrade the Source Water Protection Viewer and underlying technologies.
Google Maps Mashup Transit XML Data
Assisted to write code to parse XML file to work with existing V2 of Google Maps API developed by York Region.
Business Directory HTML5 Viewer
Helped finish this existing HTML5-based viewer project that will allow access to York Region business data on a wide variety of devices.

Contact
Kerry Brazel, GIS Project Specialist
Regional Municipality of York
Tel: 905-830-4444 x75927

City of Petoskey, Michigan - GIS Program and Application Support

Project Description
The City of Petoskey had a desire to begin to utilize GIS in its operations, especially in the Department of Public Works. However, the City felt they needed some guidance to help determine what they had, what could be used in conjunction with Emmet County, and what they could do with it for defined purposes. 
InfoGeographics was contracted to initially help plan for GIS implementation and then once practical goals and strategies were identified, assist in implementing the identified steps to launch the GIS Program.

Project Responsibilities
InfoGeographics has helped the City of Petoskey to plan for and accomplish GIS Program goals. The major aspects of this assistance is as follows:

GIS Tactical Planning
  • Extensive interviews, information gathering, and analysis of existing data, database, application, and staff resources were carried out to support the development of the GIS Tactical Plan
  • The delivered GIS Tactical Plan enumerated opportunities and recommendations in the GIS technical, organizational, and financial areas
  • The plan recommendations and direction was then staged into a logical and realistic Next Steps to Implementation to guide the formal start of the GIS Program

GIS Applications
  • One of the highest priority GIS applications identified in the GIS Tactical Plan was a transformation of a simple tabular based indexing application for scanned BPW project plans and documents into a spatially based application to search and access these valuable resources via a web mapping interface
  • RefPlan, a GIS web mapping application has been designed to be easy to use and understand, yet powerful and able to work on a variety of platforms, both desktop, and mobile
Contact
Dan Ralley, City Manager
City of Petoskey
Tel: 231-347-2500
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